Your privacy is of utmost importance to us. TA Capital is committed to upholding and respecting your privacy with regard to any information we may collect from you through our mobile application, TA Capital, and all its associated services.
When you access our servers through the TA Capital app, we may automatically record standard usage data provided by your device. This log data may include your device's Internet Protocol (IP) address, device model and operating system version, your activity within the app, the exact time and date of your usage, as well as other relevant usage details.
Furthermore, in the event that you encounter errors while using the app, we will automatically gather data related to the error itself and the contextual circumstances surrounding its occurrence. This may include technical specifications of your device, the specific action you were attempting to perform when the error arose, and additional technical details that may help identify the root cause of the problem.
Our app may also access and collect certain data through your device's native features, which may include the following:
The specific information we collect is dependent on your individual device settings and the permissions you grant during the installation and subsequent use of the TA Capital app.
Our app may require access to all files stored on your device for the sole purpose of retrieving necessary photos, videos, and documents that are required to complete personal identity verification processes.
From time to time, we may request certain personal information from you, which may include the following:
Business data refers to information that is accumulated through the normal operation of our platform. This may include transaction records, stored user files, user profile details, analytics and performance metrics, as well as other forms of information created or generated through user interactions with our services.
We are committed to processing your personal information in a lawful, fair, and transparent manner. We will only collect and process your information where we have a valid legal basis to do so under applicable data protection regulations.
These legal bases vary depending on the specific services you use and how you engage with them. In summary, we will only collect and use your information in the following circumstances:
If you have given your consent for us to use your information for a specific purpose, you have the right to withdraw that consent at any time. Please note that withdrawing your consent will not affect the lawfulness of any data processing that occurred prior to your withdrawal.
We will not retain your personal information for longer than is necessary to fulfill the purposes for which it was collected. While in our possession, we will protect your personal information using commercially reasonable safeguards to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. However, we wish to advise that no method of electronic transmission or digital storage is completely secure, and we cannot guarantee absolute data security. In certain circumstances, we may retain your personal information for longer periods if required to comply with a legal obligation or to protect your vital interests or the vital interests of another individual.
We may collect, hold, use, and disclose your information for the following purposes, and your personal information will not be further processed in a manner that is incompatible with these stated purposes:
We may disclose your personal information to the following third parties, where necessary to fulfill our stated purposes:
The personal information we collect is stored and processed in Malaysia, or in other jurisdictions where we or our partners, affiliates, and third-party service providers maintain operational facilities. By providing us with your personal information, you hereby consent to the transfer and disclosure of your information to these overseas third parties.
Where we transfer personal information from countries within the European Economic Area (EEA) to countries outside the EEA, we will ensure that the transfer is protected by appropriate safeguards. This may include the use of standard data protection clauses approved by the European Commission, binding corporate rules, or other legally acceptable transfer mechanisms.
When we transfer personal information from a non-EEA country to another jurisdiction, you acknowledge that third parties in the recipient jurisdiction may not be subject to the same data protection laws as those in our jurisdiction. This creates inherent risks, as any act or practice by such third parties that contravenes our local data privacy laws may result in you being unable to seek redress under our jurisdiction's privacy regulations.
Choice and Consent: By providing your personal information to us, you consent to our collection, holding, use, and disclosure of your personal information in accordance with the terms of this privacy policy. If you are under the age of 16, you must obtain, and warrant to the fullest extent permitted by law, that you have the prior permission of your parent or legal guardian to access and use the app, and that your parent or legal guardian has consented to you providing us with your personal information. You are not obligated to provide personal information to us; however, failure to do so may limit your ability to access or use certain features of our app or the products and services offered through it.
Information from Third Parties: If we receive personal information about you from a third party, we will protect that information in accordance with the terms of this privacy policy. If you are a third party providing personal information about another individual, you represent and warrant that you have obtained that individual's consent to provide their personal information to us.
Restrict Processing: You may choose to restrict the collection or use of your personal information at any time. If you have previously consented to our use of your personal information for direct marketing purposes, you may withdraw that consent at any time by contacting us using the details provided below. If you request that we restrict or limit our processing of your personal information, we will inform you of how such restrictions may impact your use of our app or our products and services.
Access and Data Portability: You have the right to request details of the personal information that we hold about you, as well as a copy of that information. Where technically feasible, we will provide this information in a machine-readable format, such as a CSV file. You also have the right to request that we erase the personal information we hold about you, or to transfer that personal information to another third party of your choice.
Correction of Inaccurate Information: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided below. We will take reasonable and prompt steps to correct any information that is found to be inaccurate, incomplete, misleading, or out of date.
Notification of Data Breaches: We will comply with all applicable laws and regulations in the event of a personal data breach that is likely to result in a high risk to your rights and freedoms.
Complaints: If you believe that we have breached any applicable data protection law and wish to file a complaint, please contact us using the details provided below and provide full details of the alleged breach. We will promptly investigate your complaint and provide you with a written response setting out the outcome of our investigation and the steps we will take to address your concerns. You also have the right to lodge a complaint with the relevant data protection authority or regulatory body in your jurisdiction.
Unsubscribe: To unsubscribe from our email database or opt out of receiving communications from us (including marketing communications), please contact us using the details provided below or use the opt-out mechanisms included in the communications you receive from us.
This privacy policy governs the use of cookies between your device and our servers.
A cookie is a small piece of digital data that an app may store on your device. Typically, a cookie contains a unique identifier that allows the app's servers to recognize your device when you use the app, as well as information about your account, session, or device, additional data relevant to the cookie's purpose, and self-maintenance information about the cookie itself.
We use cookies to provide your device with access to the core features of our app, to track app usage and performance on your device, to personalize your experience of our app based on your preferences, and to serve targeted advertising to your device. All communication of cookie data between your device and our servers takes place within a secure environment.
In the event that we or our assets are acquired by a third party, or in the unlikely event that we cease trading or enter into bankruptcy proceedings, your personal data may be included among the assets transferred to the acquiring party. You acknowledge that such transfers may occur, and that the acquiring party may continue to use your personal information in accordance with the terms of this privacy policy.
Our app may contain links to external websites or services that are not operated or controlled by us. We have no control over the content, privacy policies, or practices of these external sites and services, and we cannot accept any responsibility or liability for their respective privacy practices.
We may, at our sole discretion, update this privacy policy from time to time to reflect changes in our practices, technological advancements, or applicable laws and regulations. We will take reasonable steps to notify you of any changes to this policy through our app or other appropriate communication channels. Your continued use of our app after the effective date of any changes to this policy will constitute your acceptance of the revised privacy practices.
If we make a significant change to this privacy policy (for example, changing the lawful basis on which we process your personal information), we will request that you re-consent to the amended privacy policy.
Last updated date : 26 Dec 2026